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Jefferson Heath, M.A., M.S.
Writer
Environmental Technical Historical
Professional Experience
Newsletter Editor, Safe Group Care of Arizona, Inc.,
November 2001 - Present.
Design, write and edit newsletter for non-profit social
service organization.
Information Specialist, NCS Pearson, Inc., February 2002 -
Present. Analyze and resolve problems
involving federal student financial assistance
Contract Documentation Specialist, DevelopOnline, Inc., July 2000 - February 2001.
    Document systems development projects from architecture down to code level,     including "C" & Java, for embedded systems in a Linux environment. Process &     procedures for system installation & deployment, platform installation & deployment,     & Java configuration & development. Edited on-line help & web pages.
Contract Technical Writer, ON Semiconductor, Inc., October 1999 - March 2000.     Convert & edit former Motorola documents to reflect ON Semiconductor ownership,     format, & style.
Contract Technical Writer, Avnet, Inc., June 1999 -- August 1999.
    Develop & edit end-user training modules for global manufacturing (SAP) software     applications.
Contract Technical Writer, AZ Dept. of Environmental Quality, May 1997 -- April 1999.     Develop standards & guidelines for documentation, end-user manuals & internal     documentation to support Oracle database project. Assist with documentation, data,     system development, testing & quality assurance, & Internet standards. Design     tracking & control procedures. Write newsletter articles & press releases. Assist with     grant writing; includes successful $500,000 grant.
Contract Technical Writer, Engineered Systems Inc., September 1996 -- April 1997.     Develop end-user manuals & internal documentation to support terminal automation     systems, including installation, configuration, system administration, & operations     manuals. Design tracking & control procedures.
Documentation Consultant, Blood Systems Inc., June 1996 -- July 1996.     Develop technical document cross-reference matrix to fulfill FDA 510K submission     requirement. Revise & execute test plan for vital software.
Contract Technical Writer, Intel Corp., March 1995 -- April 1996.     Coordinate project to document Control Processor programming code & VAX Front     End. Write functional specifications to describe "C," Pascal, PL/M, & Assembly     language code, procedures, & module interactions. Provide file & document     cross-references.
Historical Consultant, MediaProjects Inc./Victoria Chapman & Associates, April 1995 --     September 1995. Content editing & fact checking for a secondary level reference book     on Latin American history.
Contract Technical Writer, Bank One Continuous Improvement Services, January --     March 1995. Develop new procedures with flowcharts & rewrite existing procedures to     fulfill federal audit requirements. Design & implement database to track project.
Instructor of Computer Science, Northland Pioneer College, August 1985 -- June 1992.     Manage the design & implementation of customized hands-on classroom computer     training & computer labs. Implement own course designs as college standards in a     district covering 22,000 sq. miles & three reservations. Provide hands-on laboratory     training. Excellent student & peer evaluations; never had a course cut for lack of     enrollment.
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